Consumonics Ltd Call0208 337 8000

UK's largest electronics repair company

Types of faults

Electronic repair services

Common faults

TV not turning on or taking a while to turn on

First check the set is plugged in and that no switch has been turned off on the set itself. If it still won't turn on this is normally an electronic fault on the power board (PSU) or main board, sometimes due to faulty capacitors.

TV turning itself off

This is normally caused by a fault on either the power board (PSU) or the main board.

Stuck in standby mode or clicking sound

Similar causes to the TV not turning on fault.

No picture or a problematic picture

For LCD TVs this could be a faulty logic/tcon or inverter board, or the main board. For Plasma TVs it could be the Y, X or Z sustain boards or the buffer/scanning board, sometimes due to a faulty screen. For LED TVs it's often faulty LED strips. For rear projection TVs it's usually the internal lamp.

Lines on the screen

Possible causes include a faulty logic board, X, Y or Z sustain boards, the scanning board, or in the worst case a faulty screen, especially if the lines followed a knock to the screen.

Freezing picture

This could simply be a faulty aerial; if it is the television it is usually down to a faulty main board.

Speckles on screen

Often seen on plasma televisions, usually down to a faulty X, Y or Z sustain board, or in the worst case the screen itself.

Dark picture or ghosting image

Frequently caused by a faulty TCon board, though in some cases a faulty screen can cause the TCon board to fail.

No sound or problematic sound

Frequently associated with a faulty main board; speaker failure is rare as usually one of the two speakers still works.

Volume or source changing automatically

Often related to the main board or function PCB.

Sources or inputs not working

Inputs such as HDMI, Scart, USB or Aerial are normally connected to the main board, so this is usually what needs repair.

No or poor signal

Often an aerial issue rather than a television fault; try the aerial on another TV to check. If it is the television it could be the main board, tuner board or freesat board.

Remote not responding

Try new batteries first. If it still doesn't respond it may be a faulty IR sensor in the television or a faulty remote.

Touch buttons not working

Normally due to a faulty function panel.

Not connecting to the internet

For wifi sets this could be a faulty wifi module; for ethernet connections it is possibly a faulty main board.

Call today or leave us a message

Phone
0208 337 8000
Email
enquiries@consumonics.co.uk
Address
Unit 14 Garth Business Centre, 193 Garth Road, Morden, SM4 4LZ
Opening hours
Workshop Hours: Mondays to Fridays, varies, please call prior to visiting. Call centre Hours: Mondays to Fridays 9am till 5pm